FAQ

You can start with a 25K, 50K, 100K, 200K balance. You may apply if you wish to trade with a higher balance account. Custom Funding will scale up your account balance if you’re consistent with your strategy and risk management.

No. Custom Funding’s goal is to make sure you can trade freely. To ease your pressure, we’ll take responsibility for the loss.

For both of our Custom Funding models, you will get up to 1:200 leverage.

To provide our customers with the best experience, we use “EnviFx” as our broker. They are a well-reputed broker that has been in the market since 2014. They are ASIC regulated and provide the lowest spread with an MT5 trading platform along with rock-solid, reliable infrastructure enhanced with transparent and personalized service.

During daylight saving, the server time of Custom Funding is GMT +3 and during rest of the year it is GMT +2

Trading View can be used for analysis purposes, but it is not a platform for executing trades.

If you need to take a break and pause your account for a period of time, you can do so without worrying about your account being deleted. However, it is important to inform us beforehand, as failing to do so will be considered a violation.

Yes, you can merge up to $4 millions of your real account under the conditions listed below.

-If there is any trade running or in the middle of the trading cycle, it’s not allowed to merge. To merge, ensure that there are no open trades and that your account’s trading cycle is complete. Any account with a negative balance cannot be merged.

-To apply for scale-up, you must meet all scale-up criteria after merging.

You are permitted to trade your Custom Funding account with the most well-known MT4/MT5 platform which is provided by ASIC-regulated broker EnviFx Markets.

You are not allowed to change your MT4/MT5 Master Password.

You will receive the lowest spread possible, lower than usual ECN accounts.

Yes. You’re allowed to use your Mobile phone.

As we evaluate your trading skills, you are solely responsible for your trading account and are not allowed to share your password. Sharing your password with someone means you give access to your account to that person to trade, which is not permitted.

If you share your password with another, it will violate our terms of service.

It is a read only password. MT4/MT5 can have two kinds of password. One is a trading password/master password and another one is Investor password. By logging in through an investor password, one can check the trading activities of MT4/MT5 but cannot take action in the platform.

Generally, when someone wants to share their trading activities, they use an investor password to do that. Besides this, trading accounts can be connected to MYFXbook or FXBlue website by using the investor password. (In MyFXBook and FXBlue, trading activities are shown with graphs and charts)

No. There is no limit with Custom Funding. However, it’s recommended to know your local regulations if there are any.

We do not hold clients’ money or trade for the public or are not brokers. Thus, we don’t need to be regulated. Our ASIC-regulated broker, EnviFX Markets, holds all our traders’ Custom Funding accounts. But we are a registered company.

Custom Funding is an international proprietary platform with registered and operational offices in New Hampshire Custom Funding Headquarters.

Affiliate program / Referencing / Influencer

  • 10% commission on the first 25 references
  • 5% commission on the 26 to 50 references
  • 15% commission on 51 and more

Loyalty program

  • get 25% value* on your 5th account
  • get 50% value* on your 10th account

 

As a trader, we are excited to offer you a loyalty program that rewards you for your continued business with us. With this program, you can receive a 25% discount on your fifth account purchase, with the value of the discount calculated based on the lowest-priced account you purchased among the first four. For example, if you have purchased four accounts at prices of $450, $750, $800, and $375, the discount will be applied to the value of the account priced at $375. This means that you can enjoy significant savings on your next account purchase while continuing to benefit from our top-notch trading products and services.

But that’s not all – we’re also excited to announce that when you purchase your 10th account, you’ll receive a massive 50% discount on that purchase! The discount will once again be calculated based on the lowest-priced account you purchased among the first nine. So, if you bought accounts priced at $450, $750, $800, $375, $600, $1350, $400, $800, and $750, your discount will be applied to the account priced at $375 for your fifth account, and to the account priced at $400 for your tenth account. The full discount must be applied on a single account only.

To take advantage of this offer, simply purchase your first four accounts as usual, and the discounts will be applied to your fifth and tenth account purchases. We appreciate your loyalty as a trader, and we are committed to providing you with the best possible trading experience while helping you save big.

Yes, Custom Funding values your trading skills and talents, and to acknowledge your achievements, you will receive certificates from Custom Funding. For Challenge model: You will receive the certificate after completing phase 2 of the challenge.

No, all the pairs are Non-suffix.

Your trading cycle begins when you make your first trade, not when your account is activated. For example, if you receive your account on a Sunday and make your first trade on a Wednesday, your trading cycle will start on Wednesday, not on Sunday.

Profit withdrawal is just one click away. Make sure you’re in profit at the end of the trading cycle & send a withdrawal request from your Dashboard area. We’ll ensure the fastest disbursement of your profit part from our end. You can use the following to withdraw your profit: Cryptocurrency (USDC ERC20)

Your profit withdrawal process is really straightforward. When you are eligible for a withdrawal, you only need to click the profit withdrawal button on your dashboard and we will disburse the profit in your mentioned wallet without any hassle.

You will have to pay your own taxes based on your country’s tax policy.

In the challenge model, upon initiating your first trade, you will have the option to withdraw the profits you have earned specifically in your real trading account every 30 days.You can simply request a payout withdrawal from your client dashboard.

Absolutely! You will have the option to repurchase an account and retry your challenges at any time. Furthermore, it would be worthwhile to take a moment to review your personalized account settings to see if any adjustments can be made to better align with your trading style for your next challenge.

We do not impose any limits on instruments on position’s sizes on your trades. You can trade all the instruments and assets that are available in the MT4/MT5 (Forex Currency/Raw Feed. Indices, Commodities). A list of the symbols is given below :

Currency Pair List: AUDCAD, AUDCHF, AUDJPY, AUDNZD, AUDSGD, AUDUSD, CADCHF, CADJPY, CHFJPY, EURAUD, EURCAD, EURCHF, EURDKK, EURGBP.i, EURHUF, EURHKD, EURJPY, EURNOK, EURNZD, EURPLN, EURTRY, EURUSD, GBPAUD, GBPCAD, GBPCHF, GBPJPY, GBPNZD, GBPUSD, NZDCAD, NZDCHF, NZDJPY, NZDUSD, SGDJPY, USDCAD, USDCHF, USDDKK, USDHUF, USDJPY, USDMXN, USDNOK, USDPLN, USDSEK, USDSGD, USDTHB, USDTRY, USDZAR Indices and Commodities: FRA40, EUSTX50, JPN225, NDX100, SPX500, UK100, US2000, VIX, AUS200, GER30, HK50, US30, UKOUSD, USOUSD, XAUUSD, XAGUSD

Yes, we do! We welcome traders who utilize EA/BOT and HFT strategies in our prop firm challenge. We understand that automated trading systems and high-frequency trading can be effective approaches in today’s financial markets. Therefore, we provide an environment where traders can showcase their skills and strategies using these tools. Whether you prefer manual trading or automated methods, you can participate in our prop firm challenge and demonstrate your abilities using the trading approach of your choice.

Yes, hedging is allowed.

However, hedging using multiple accounts is not allowed as it does not reflect a proper trading strategy. For example, if you have two accounts, you are not allowed to place hedged entries between them.

Yes, we do!

The scaling plan is available to traders who will be consistent throughout the time and does not violate any of the rules. The requirements to be eligible for the scaling plan are as follows:

You must meet at least 10% account growth in four consecutive months in a real account. In these four successive months, you need to make a minimum of two payouts, and your last month should end in a profit. Eligible traders will get up to 40% account balance increase of up to 4 millions.

There is no restriction on using stop-loss (SL) on your every trade, so you are free to trade without using it.

There are no lot size restrictions on Custom Funding . You are free to trade using whichever lot size you prefer.

You can have an overall maximum loss limit of up to 11% of your initial account balance. Thus, your account balance or equity can’t go below up to 89% of the initial balance at any time during your whole trading journey. It implies that your account balance or equity should always be over up to 89% (based on your custom settings) of the initial balance to avoid rule violations.

For example, for a 100k account, your maximum loss limit could be $11k. So, as long as your balance/equity (whichever is lower) is over 89k, you would not violate the overall drawdown.

Do note that overall drawdown does not get reset like daily drawdown.

The daily drawdown can go up to 6% of your initial account balance, and this is for all subscriptions. This implies that this number should not exceed 6% of your initial account balance on that specific day.

For example, if you have a $100,000 account, the maximum daily loss limit would be $6,000, and you would not be allowed to lose more than $6,000 on any given day. Suppose you have lost a total of $3500 in your closed trades. In such a case, you cannot lose more than $2500, including floating losses. Note that swap and commission rates are included in this calculation. It will be considered a violation if you lose more than $2,500.

Similarly, let’s say you gained $5,000 in profit in a single day. In such case, you will be allowed to lose $5,000 (your profit) + up to $6,000 (your daily loss limit based on your Custom settings) = $11,000. Loosing more than $11,000 (in both open and closed positions) will be considered a violation.

Let’s look at another case. Assume, like in the previous scenario, that you lost $3000 in a single day. Then you take a trade that is now running at a floating loss of -$3200, but when you close it, it becomes positive $500. If this occurs, according to our calculations, you will have exceeded your daily loss limit the instant your loss exceeds $6000.

Another thing to keep in mind is that your daily loss limit will be reset at midnight according to the server time. For example, suppose you have gained a $2000 profit in a closed trade, and a trade is currently running at a $6,000 floating loss. In this case, you still have not violated your daily drawdown for the day because your current daily loss is +$2000 – $6200= -$4200. However, if you hold this one trade with a floating loss of $6,200 after midnight, you will breach the daily loss limit because a new day begins after midnight, and you have already lost $6200, which is more than your daily loss limit of $6000 if you presetted your account that way.

We recommend not to. If you are trading from a different location or using VPS, you need to show proof to your account manager.

Yes. We welcome traders who utilize copy trader strategies in our prop firm challenge.

Yes. We welcome traders who utilize copy trader strategies in our prop firm challenge

You can pay using BTC, ETH, LTC, DOGE, SOL, USDC(ERC20) and USDT(TRC20), USDT(ERC20)

Custom Funding commits your freedom. Yes, you can request a refund in case you do not start trading within 7 days of your registration.

Note that, the fees are non-refundable once the trader has started their trading activity on the account.

Custom Funding will only provide you with up to 4 millions. You can reach this funding limit with a multiple challenge program.

No, we don’t charge any additional or hidden fees. There are absolutely no recurring fees with us. Moreover, your fees will be reimbursed to you once you are a Custom Funding Crown trader.   

Your account gets processed as soon as you complete the payment. With card payment, you’ll get your account credentials instantly, and verification may take some time with other payment methods. When your account is created, you will be updated via email. You can find your MT4/MT5 login credentials in the email. Please check your spam/junk folder if you do not see the email in your inbox. Ensure you safeguard your login credentials and don’t authorize anybody else to access them.

Custom Funding believes in your freedom. If you are unable to start trading in your assigned time period, then you will need to inform us at the beginning of the trading cycle. Based on your situation, we will guide you. If you fail to inform us, then Custom Funding will not be responsible and a free reset won’t be offered.

Custom Funding offers you the full Customize experience so you can set the challenge the way you like but does not pay back the initial investment made by you towards your future as a career trader.

Yes, if you end up making a profit but do not meet your target profit percentage, you are eligible for a second chance using a 50% discount (same settings). However, please note that this promotion is time-limited, and you have 24 hours to take advantage of it. It’s a great opportunity to try again and aim for the target profit percentage.

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